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Some Frequently Asked Questions Here.
We accept returns within 30 days for unopened and unused products. Contact our support team for assistance.
Many touchscreens won't work if the device has been a victim to a heavy fall or if the device has previously been 'repaired' and a genuine screen wasn't used in the replacement. All our replacement parts come with a 6 month warranty.
If we can't fix your device we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.
Every device that leaves our store comes with a $1,000 minimum insurance cover, so rest assured you won't be out of pocket if the worst happens. We also recommend insuring the mail to the value of your phone when you send it in for repairs.
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